Our fabrics come with a guarantee that’s the best in the industry: a 5-year limited warranty for upholstery, specialty fabrics and decorative shade fabrics and a 10-year limited warranty for shade and marine fabrics.
This warranty covers:
Sunbrella Upholstery Fabrics, Sunbrella Alloy, Sunbrella Clarity, Sunbrella Fundamental, Sunbrella Plus, Sunbrella Supreme, Sunbrella Unity
This warranty covers:
Sunbrella Shade and Marine Fabrics
Performance improvements introduced on 1 November 2008, allowed Glen Raven to increase the warranty period for Sunbrella fabrics. For installations on or after 1 November 2008, the warranty coverage period is 10 years from the original purchase date. Glen Raven will provide replacement fabric at no cost during Years One through to Eight. In the ninth year, Glen Raven will refund 85% of the original cost of the fabric, and in the tenth year, refund 70% of the original cost of the fabric.
Who this warranty protects:
This warranty protects the original purchaser of Sunbrella fabric.
What this warranty protects against:
This warranty protects against Sunbrella fabric becoming unserviceable due to colour or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals.
What this warranty covers:
This warranty covers Sunbrella fabric only.
What this warranty does not cover:
This warranty does not cover normal care and cleaning; damage from misuse or abuse; incorrect installation; or costs associated with replacement of the fabric, including labour and installation.
Limits to the warranty:
Glen Raven's liability is expressly limited to this warranty. Glen Raven reserves the right to inspect the fabric submitted for claim.
What we will do:
Glen Raven will supply new equivalent fabric to replace the fabric that becomes unserviceable.
Who to contact:
Contact your Glen Raven sales or customer service representative for warranty claims.
Who consumers should contact:
Sunbrella is normally a component of an end product such as an awning, umbrella or cushion. Consumers and end-users should contact the manufacturer, dealer or retailer from whom you purchased the end product.
Warranty Coverage Period:
Performance improvements introduced 1 November 2008 allowed Glen Raven to increase the warranty period for Sunbrella fabrics. See below for details.
Q. My Sunbrella fabric has faded.
Whom do I contact?
A. Sunbrella is normally a component of an end product such as a cushion, umbrella, boat cover, awning, etc. For warranty service, please contact the dealer or retailer from whom you purchased the end product.
Q. Does my warranty cover mildew?
A. If your Sunbrella fabric has mildew or mould, it can be removed easily with these helpful hints on our cleaning page. Mildew grows on dirt, pollen and other organic matter, so simple routine cleanings will prevent mildew from forming.
Q. What's the difference between Sunbrella awning and marine canvas and other Sunbrella fabrics?
A. Our awning and marine canvas is engineered for shade structures and features a very stiff, tight construction and a heavy finish. Our furniture fabrics are engineered to offer softness, comfort and flexibility for seating and other furniture applications.